Returns & Exchanges

At 24/7 Gym Equipment, we stand behind our gear and offer a 30-day return window for all unused fitness equipment in its original packaging. We aim to ensure your home or commercial gym setup meets your exact performance standards.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Pack Your Gear

Securely pack the items in their original manufacturer packaging, ensuring all bolts, manuals, and accessories are included to avoid restocking fees.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at the designated carrier location; please note that heavy freight items may require a scheduled pickup.

4

Inspection and Refund

Once our technicians inspect the equipment for quality assurance, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing